The Hearoes Tour Impact, Get Care Team Help or (if helped) Take our Survey
- Jaime Motes
- Feb 12
- 5 min read
Every quarter, we pause to reflect on what the Hearoes Tour is truly accomplishing across the country. With the leadership of our Hearoes Tour Manager, Jimmy Hamilton—a veteran with 22 years of service in the U.S. Army—our outreach and free services are more impactful now than ever.
Q4 was powerful. Wait until you see what’s coming in 2026!
Check out more photos of our NEW MOBILE HEARING HEALTH EXPERIENCE HERE:
For more than a decade, across VA clinics and community events nationwide, we continue reaching veterans—many in rural communities—who have lived with untreated hearing loss for years. They needed a guide to point them in the right direction.
Some had never spoken to an audiologist because they simply weren’t aware of which VA site to go to, or couldn’t “hear the prompts well enough”. Others had hearing aids in a drawer. Many had no idea what hearing benefits they were eligible for.
That is exactly why the Hearoes Tour exists. We are a conduit and partner of VA Audiology and VA clinics. Not only do we serve veterans, but we amplify the incredible work at the VA and their teams. From Chiefs of Audiology to the Facility Directors and their frontline employees…WE LOVE WORKING WITH THE VA.
ON A MISSION TO REACH ONE MILLION EARS
To date, we’ve:
given 34,115 FREE hearing screenings — 68,330 EARS
hosted 1100+ free hearing health events
partnered with 750+ organizations
WHY OUR PARTNERSHIP WITH THE VA MATTERS
• 80% of the veterans we serve live in rural communities with limited access to hearing professionals.
• 50% of those in all areas reported tinnitus/ringing of the ear
• Most commonly reported by veterans: “I felt stuck and didn’t know what to do.”
Why you need to do something about hearing loss and tinnitus:
Did you know that when left UNTREATED:
mild hearing loss makes you 2x more likely to develop dementia
moderate hearing loss makes you 3x more likely to develop dementia
severe-to-profound hearing loss makes you 5x more likely to develop dementia.
When you do something about hearing loss and gain access to sounds again, you are “putting gas in the tank” and giving your brain access to important stimulants required to keep it active.
If You Haven’t Gotten Help Yet since Your Hearing Screening:
If you’re reading this and you’ve been putting it off…
If you’ve thought:
“I’ll deal with it later.”
“It’s not that bad.”
“I don’t know where to start.”
Start here.
Submit a Care Team request today:
We review your hearing screening results and guide you step by step to the right VA and the great care at VA Audiology.
You do not have to figure this out alone.
Already Got Help? Please help us by taking this quick survey.
If you have ALREADY gotten help for your hearing loss — and appreciate our free services and charity — we need your voice.
Please take 2–3 minutes to complete our LexCare Team Survey: https://www.lexcarefoundation.org/lexcare-team-survey
Why this matters:
• Your responses help us identify barriers veterans and families are facing
• Your voice strengthens our data when working with VA leaders and policymakers
• Your input helps us secure funding to expand rural outreach
• Your experience shapes how we design future Hearoes Tour stops
The survey is not just feedback. It fuels our mission.
When you take the survey, you are helping us reach the next veteran who need our support.
VETERAN & SPOUSE QUOTES
Veteran & Spouse Voices — Hearoes Tour 2025–2026
“I’m getting used to hearing everything. I can’t tell you how many times just this week I’ve had to ask people to repeat themselves.”
“They’re installed, and we are getting used to each other.”
“Still doing well with these. Still getting used to hearing every single thing.”
“Thank you, LexCare. I would not have gone through with it without the help I received from you.”
“I got the caption phone installed yesterday. It’s a game changer, and I can’t wait to receive my hearing aids. Thank you for all of your guidance.”
“I am so thankful I found LexCare. My hearing aids have been ordered, and I can’t wait to hear better.”
“He cried and said, ‘You have no idea how much this means to me. I would have never been able to get through the phone prompts to even make an appointment. No one is ever patient with me.’”
“You are such a blessing to us. Thank you for all your kindness and support. It’s so exciting to think I could hear again. Without guidance, this would have never happened.”
“We thank God for putting you into our lives. Thank you for being such a wonderful person.”
“I truly thank you for your efforts.”
“You are such a blessing to our family — and to all of us veterans. I can’t convey how much we appreciate what you do.”
“He can hear his footsteps and the car blinker now. I asked for the TV to be turned down. He can hear a brown paper bag fold.”
“He hears crickets now and points them out. It’s like hearing the world for the first time.”
“This is a miracle for both of us. I was so stressed from having to repeat myself. He was afraid. Now he isn’t.”
“He understands full sentences now. I don’t have to yell anymore. I could never repay what you’ve done for both of us.”
“I fell in love with the hearing aids suggested. They’re comfortable and very effective.”
“When the audiologist spoke from behind a clipboard and I couldn’t read lips, I only understood 56 percent of the words.”
“Now I’m hearing things I never heard before — my house, trucks backing up, everyday sounds. I’m learning they aren’t frightening.”
“I wore them to the office and, for the first time, I was part of every conversation.”
“I turned my TV way down. I didn’t realize how loud it was. I am so happy.”
“I have my hearing aids. Still getting used to them, but I can definitely hear better. I rarely have to ask people to repeat themselves.”
“I went to the VA walk-in clinic and was told my hearing aids were out of date. They’re ordering new, state-of-the-art hearing aids. I would have never known to go without this help.”
“I wasn’t even going to stop, but the team was so welcoming I took a screening. I went to the VA that same day. It was easy, quick, and now I have hearing aids on the way.”
“I’ve tried for years to get hearing aids and didn’t know what to do. This was seamless. It’s hard to find people who care this deeply.”
“You helped me make my appointment and even handled transportation. I couldn’t have done it on my own. I’m hopeful for a better life.”
“I’m like a kid with new toys. I’m so focused on hearing better that I’m not concentrating on the ringing anymore. I love my new phone. I love my hearing aids. I am happy.”
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